Jasmine Birtles
Your money-making expert. Financial journalist, TV and radio personality.
Buying insurance can feel intimidating, but it doesn’t have to be. Whether you’re getting coverage for your car, health, home, or life, asking the right questions upfront can save you serious money and protect you from nasty surprises down the road. Here are eight essential questions before you sign any insurance policy.
Before purchasing a policy, ask your agent or insurer to break down exactly what’s included and what’s not. For example, does your homeowner’s policy cover floods? Does your health insurance cover specialist visits? Getting this clarity upfront prevents you from being stuck with unexpected bills later. It’s one of the most overlooked topics in many insurance FAQS, yet it’s the foundation of your coverage.
Every policy has things that aren’t covered. This might include certain types of damage, medical conditions, or situations like war or intentional harm. Be sure to ask about all limitations so you’re not blindsided when filing a claim.
Depending on the policy type, your premium can increase due to age, claims, inflation, or other risk factors. Ask how often it’s reviewed, if there are rate guarantees, and if there’s anything you can do to lower your premium. This isn’t always made clear unless you push for specifics.
A deductible is what you pay out of pocket before insurance kicks in. Policies with lower premiums often come with higher deductibles. Be honest with yourself and ask if you could comfortably pay the deductible amount in an emergency.
Some insurance policies come with admin fees, cancellation fees, or penalties for late payments. Ask for a breakdown of any extra charges upfront. This can be especially relevant for life insurance or investment-linked policies, where early withdrawal penalties or maintenance fees can quietly eat into your returns.
A solid insurance policy is only as good as its claims process. Ask how you file a claim, how long it takes to get paid, and what documentation is needed. Check if claims can be submitted online and if there’s 24/7 support.
Some policies automatically renew, while others require you to reapply. That can mean higher rates or even denial if your health or risk profile changes. Ask whether your policy is renewable and under what conditions. Don’t assume long-term coverage unless it’s stated clearly in writing.
Yes, insurance companies often offer discounts, but they won’t always volunteer them. Ask directly about discounts for bundling, being claim-free, installing safety features like smoke detectors or anti-theft devices, or even maintaining good credit. These can lower your premium significantly. It’s a smart tip you’ll find hidden in many insurance FAQs, but often ignored in real conversations with agents.
Buying insurance is a big decision, but when you ask the right questions, you make a smart one. These eight questions help you avoid traps and make sure you are truly protected. Don’t be shy about pressing for clear answers, this is your money, your protection, and your peace of mind.