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Jul 10

Computer insurance: do you need it?

Reading Time: 5 mins

PCs can be expensive so with like any new gadget you buy, you’re probably going to be offered computer insurance when you get to the till.

You might be tempted to get the insurance there and then but don’t be fooled. On average electrical retailers are known to charge their customers three to four times more than necessary for insurance.

Do you need computer insurance?

Currently, 72,000 computers are stolen each year in the UK, and more than 108,000 are accidentally damaged. If your laptop gets pinched from your house or elsewhere, your home contents insurance might not cover it or you might not want to claim on it because it will make future insurance payments higher.

Most home contents insurance policies cover some additional items like computers that have already been specified by you. Do be aware, though, that there’s likely to be an upper-value limit. This means that they won’t pay out more than an agreed amount. If that amount is £1,500 and your computer’s worth £2,000 then you’ll only be able to claim £1,500.

moneymagpie_laptop-computer-problem-broken-woman-stressedYou must decide whether you think the cost of the premiums balances out the risk of your computer being stolen and the money you’d be awarded.

If your computer isn’t that expensive then the premiums are probably a waste of money and it would work out better to just buy a new machine. If you have a particularly glamorous and expensive laptop then it may be worth forking out for your own peace of mind!

Why is it different to a warranty?

The statutory manufacturer’s warranty covers the purchase for a year. It will normally be buried at the bottom of the box. Always read this before taking out computer insurance because it’s highly likely the two will significantly overlap. However, the warranty will only protect you if there’s a technical fault. You won’t be covered if the computer’s stolen. If your computer does get stolen, insurance will allow you to carry on your life or your business as quickly as possible by replacing what has been lost.

Check out the Moneymagpie article What you need to know about warranties for more information.

Sale of Goods Act

The Sale of Goods Act is a particularly useful Act that not enough people resort to. It protects the purchase of goods over their ‘expected useful life’. That means it won’t cover you forever, much as you’d like it to, but it will cover you for a few years. So it’s valuable protection for goods that have an expected ‘useful life’ that’s longer than the standard 12-month warranty. It means that if the product, such as a desktop or laptop computer, has an expected useful life of four years, its owner can get it repaired or replaced if it dies within that period, regardless of any warranties.

All computers should have a useful life of at least four years, so it’s a waste of money to buy an extended warranty for a desktop or laptop computer. Once again, this doesn’t help you out if you lose the computer, so that could be where insurance comes in handy.


Which policies are best?

There are lots of polices around and prices depend on how much cover you want. Don’t be sucked in to paying for things you don’t need. If you never take your computer abroad then don’t pay the extra £36.28 for worldwide cover.

Insure and Go‘s insurance includes:
Computer insurance

  • Cover against accidental damage, theft and breakdown
  • Worldwide cover
  • New for old cover
  • Insure up to five items at one time
  • Extra cover for accessories

You can buy a policy online by clicking on the link labelled ‘Get a quote’, choosing whether you want to insure a laptop or desktop and the value and then clicking ‘Next’. To take out the policy click on the green ‘Purchase’ button and fill out a short form giving your personal details and some information about the make and model of your computer.

JS Insurance‘s cover includes:moneymagpie_js-insurance-computer-insurance_logo

  • Accidental damage
  • Theft
  • Water damage
  • Free £150 accessories cover
  • Unlimited worldwide cover

You can buy online by entering your machine’s details and clicking on ‘Quote’. Then select ‘Purchase policy’ and fill out the short online form giving personal information and details of the make, model and value of your laptop. Do bear in mind that they don’t cover all laptop brands so make sure you check first before you buy.

Laptopguard.co.uk‘s cover includes:computer insurance

  • Theft and accidental damage for any laptop under five years old
  • Cover where you need it – insure anywhere in the UK, EU or even worldwide
  • In-vehicle cover (if it gets stolen out of your car)
  • Cover your accessories as standard
  • Create your own cover

Click on the ‘Get a quote’ button on the right hand side of the screen and type in the value of the computer you want to insure. Once you’ve checked that you’re happy with the policy press ‘ Buy instant cover’. You first need to fill in your email address, postcode and date of birth and then will be directed to a new screen where you fill in the rest of your information and some details about your computer.


What will happen if I make a claim?

It’s quite possible you may be penalised in a number of ways:

  1. Many insurance companies’ upper limits are not very high and would not cover the cost of a new computer. Unfortunately computers depreciate quickly and a computer that cost £2,000 when new, might not be worth more than £500 after only a year. Your contents policy would only pay the present value of the computer.
  2. If you make a claim on your contents insurance, your total renewal premium will be significantly higher. This is because the premium is based on the entire contents of your house and not just the item you claimed for.Computer insurance
  3. Many home contents policies will not provide cover if you remove the computer from your house or the office. If you use a laptop and travel to business meetings you’re taking an unnecessary risk.

What won’t be covered by the insurance?

As with all technical equipment, computer insurance does not provide cover for items such as:

  • Maintenance costs
  • Electrical or mechanical failure
  • Normal wear and tear
  • Fraud and dishonesty


What’s the alternative?

Make sure that if you lose your computer it’s not the end of the world. Back up your work to prepare you for any eventuality. Do not keep all email addresses on your computer but make sure they’re also stored on an external hard drive or in an address book (if you’re more traditional).computer insurance

Keep your photos and favourite music backed up on external hard drives, discs and memory sticks.

For a business, backing up is essential and should be done constantly. For a personal computer you may only want to back up when you upload new, precious stuff.

Amazon.co.uk has a great selection of external hard drives with varying capacities and a range of prices.


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steve macfriendly
steve macfriendly
13 years ago

Under the section Sale of Goods Act in the article above, you say all computers should have a useful life of at least four years, so it is a waste of money to buy an extended warranty for a desktop or laptop computer. My Macbook died on me for no apparent reason after 2 years and 3months. I took it back to John Lewis where I originally purchased for £700. They said it was out of warranty and would cost over £900 to repair (a new logic board was required) I refused the repair and paid a £50 fee for… Read more »

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