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There have been a string of recent complaints from consumers receiving cold calls, some of which have been abusive, from scammers pretending to be from the National Accident Helpline.
Yep, another cold calling scam!
The National Accident Helpline is committed to never making cold calls and has set up its own ‘Stop Nuisance Calls’ campaign to help clamp down on unsolicited calls.
However, less scrupulous companies are using the National Accident Helpline name as a way of convincing consumers they are talking to the personal injury organisation – in fact recently a cold caller even phoned in to the National Accidedent Helpline contact centre claiming to be them!
Beth Powell, Marketing Director at National Accident Helpline said “We are very concerned by the trend of rogue companies misusing our name with the aim of tricking consumers. We want to make it absolutely clear that National Accident Helpline never cold calls or texts. Many of the people who are bombarded with these cold calls haven’t even had an accident, but for those that have it is important that, should they be considering making a claim, they choose a reputable company to talk to.
“If these companies are willing to market to consumers in such an unethical manner, then it may be that the standard of their service is equally poor. We’d urge people to exercise extreme caution when thinking about using them for their personal injury claim.”
Have you been contacted by one of these cold callers? Let us know in the comments below.