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I was due to travel to Spain this Friday, but my family have decided not to travel. We were due to stay at a campsite – we are unable to get a refund as the company says we needed to give them at least 21 days’ notice. Can I claim on my travel insurance or credit card to get the money back?
If your contract says that you have to give 21 days notice then it’s unlikely that you can get the money back now. You could speak to your insurers and see if they could help. When it comes to chargeback on your credit card they could help if the campsite had said that you could give just 48 hours notice and then didn’t give the money back. But if they have actually stated in the contract that it has to be 21 days then they wouldn’t be able to help either.
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