Jasmine Birtles
Your money-making expert. Financial journalist, TV and radio personality.
Showersaint (or Ecosplash) – is this a scam?
Jasmine Birtles
5th Nov 2011
I’ve just had a card posted through the door apparently from a company called Shower Saint (www.showersaint.com – they say).
They also say they used be called EcoSplash.
This card says that I have requested an ‘Ecosplash’ (from the diagram, apparently some device you attach to your shower – not sure what it does). I never requested one.
I have never heard of Ecosplash. I have never heard of Shower Saint either.
The card tells me that if I want to cancel it I ring 0800 644 5100 (dead number when I called) or email [email protected] (didn’t bother emailing as it looks dodgy to me).
The website is ‘under construction’ but says this device is free. Maybe it is but a) I have never asked for it, b) I have never heard of them c)the phone number doesn’t work d) could it be a scam to get people’s email addresses? I’m going to let my local Trading Standards people look at this.
There’s something very wrong somewhere. Maybe it’s a scam or it’s the most incompetent business I’ve seen in a while!
I too have just received one of these postcards.Not prepared to e mail or waste my time on a so – called free phone number. I have just written on the front of the postcard-‘DELETE FROM MAILING’ put in envelope and sent to the return address printed on the top. I have not added a stamp-maybe they might think twice about sending these out if they have to pay the post office charges!!!
Darren , I dont know how you can enjoy your job knowing how much stress you are causing people. Dont forget this must be a fraction of people who are this upset enough to actually have accessed this forum to express their feelings. As you know there are definitely SCAMMERS out there so why if this product is genuine are you contacting people which are not interested. WHERE ARE YOU GETTING THE MONEY TO DO THIS ?supposedly to do us a favour. Instead of using the money WASTEFULLY you should be sending the MONEY TO CHILDREN IN NEED. That would… Read more »
So SHOWERSAINT if your product drops through the door as I cant contact you to stop it , it will be ‘ RETURNED TO SENDER ‘
SO MUCH FOR THE REDUCTION IN THE CARBON REDUCTION SCHEME I think you will have a lot to answer for if others do the same as me.
Ken – I am sorry that you are upset. You should be able to cancel. The easiest way is via email [email protected]. Let me reiterate the device is genuinely free of charge and we will not be selling anyone’s personal details. We pay internet marketing companies who have promoted the device on our behalf on their websites for example myfamilyuk./ We then send out the postcard as a further precaution to give anyone who doesn’t want to receive it an opportunity to opt out.
Darren,
Rubbish…. The email does not work and keeps sending back mail as failed delivery status!
I have at no time opted in to recieve this item, this HAS been sent unsolicited, i dont even have a shower in this house to use this on!!!!
I will be requesting an investigation into why this gas been recieved and will continue to darken the name if this so called business and its ethics via media such as facebook and twitter!!!
Do not send me anything again from your company.. or you will be reported to trading standards and consumer direct!!
OK “Darren” if its not a scam then how come the phone lines dont work the e mail does not work!!! i get sick to death of companie like this sending rubbish out in the post that I DID NOT REQUEST!I can imagine some elderly person who has recieved this postcard fretting over a parcel for something they did not request. How can I possible cancel this “thing” if your phone lines do not work?? you state – “Clearly we under-estimated the amount of activity the offer has generated” it is not an offer it is an item forced on… Read more »
Hi Claire. I am sorry you are having problems contacting us. I have again checked the freephone number 0800 6443400 and the email address [email protected] and both work. Moreover, we have received lots of emails and phone calls to date, so lots of people are getting in touch. Please note that the phone is only manned between 9am and 5pm Monday to Friday. If all else fails then you could return the postcard to Unit 9, Rhodes Business Park, Middleton, Manchester, M24 4PN
Just received card through door addressed to person who hasn’t lived here for over 5 years. I feel sure that if she had requested one of these gadgets she would have remembered she had moved house. I wonder if it one of these ploys that debt agencies use to try to confirm a people address. The other ploy is very similar, card to say a parcel for “so and so” could not be delivered and asks you to ring to rearrange delivery. Just ignore it.
Hi Ken. As I have detailed in my earlier posts this offer is not a ploy. If you do not opt out via the freephone number or emailing [email protected], you will receive the product. However, as it fits through the letterbox and does not require a signature you will not be asked to sign anything. We hope you find the product useful, but if you’d rather not receive it please email [email protected].
It may be genuine and not a ploy, HOWEVER, there are such nefarious items on the loose and out to dupe unsuspecting recipients. Your marketing people need to be stood against a wall and pelted with rotten vegetation. Mailshots do not work, they are awash (pardon the pun) with suspicion and doubt. I read the smallprint, but even that did not allay my suspicion. I received a mail from a reliable source that there is a scam involving a proposed failed delivery (card through the door) and people are phoning the number and ending up with a £350 phone bill.… Read more »
I work for the company which is giving the Showersaint product away. First of all I can assure you this is not a scam or an attempt to acquire marketing information. The product is genuinely FREE and there is no obligation. We work with energy suppliers to help reduce carbon emmissions. We have contracted various data providers to acquire the details of households (via web offers and promotions) who would like to receive product. Individuals should not be receiving the product unsolicited and we ask our data providers to provide IP addresses of anyone who has requested the product. Furthermore,… Read more »
Darren,
Just received one of your unsolicited scam postcards and checked out this forum and see you talk about working for the company…..who is this company? tell us who your company is and provide its registred details to save us checking with companies house and we can make up our own minds up as to whether your are genuine or not
I have today recieved a parcel from them i have not asked for it at all, do not know what it is and want to know what is going on!! I have been scammed begore by other companies but kind find out anything solid about this one?! Abd like poeple have saud phone lines and email are non existant!! Wat to do now!??? Help!
Hi Debbie. I have just tested the freephone line and [email protected]. Both worked for me. I used the new dedicated freephone number in my earlier post. You can also opt out of the offer via our website showersaint. If you decide not to opt out you will NOT be charged for the product. We are working with energy companies to supply a free product which will save water and gas and reduce carbon emissions. There really is no catch. The new website is quite informative and should tell you everything you need to know about the offer and our company.
We have also just received one of these postcards addressed to my daughter – as with previous post she does not pay any household bills.I have just reported this to my local trading standards office who have taken the details of my complaint in respect of this company – the person I spoke to suspects that they bought my daughters details from a company she has purchased online from. I too have not replied to them by email as I do not want them to be able to connect a postal and email addresses. He also advised that as this… Read more »
I too have received one of these post cards addressed to my son who hasn’t lived at this address for over a year and is not in the country. That aside why would he ask for something like this when we don’t have a shower and he is not the homeowner!! Alarm bells rang when I remembered the UPS Undeliverable scam that came up recently. Rang number on postcard but dead. Didn’t bother with email Returned to Sender Not Known at this Address.
My parents have today (17/11/11) received a post card also. They tried to ring the number (twice) but it was unobtainable. They also tried the email address to no avail. I have told them to contact their telephone provider to see how much, if anything, the telephone calls cost. Is this a premium rate phone number scam? I have also told them to run any security software they have and to remove all temp files and cookies. Questions; How did they get my parents address? Are they on a list of victims being passed around by scammers? How do they… Read more »
This postcard came through the post today for my daughter. Seeing as she doesn’t have anything to do with the household bills I am NOT pleased. As others state I too phoned two freephone numbers and they are dead. I feel this is a scam too, to obtain email addresses. Glad others took the time to put comments here about this, as it is so time consuming to know what to do for the best . Thanks.
P.S the two freephone numbers I have were 0800 644 3400 on the postcard and 0800 644 5100 off the internet. Both don’t work.
i think this is defo dodgy funny how phone numbers dead though.
tried and tried to phone number but to no avail tried also to send e-mail again unsuccesfully.