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Showersaint (or Ecosplash) – is this a scam?

Jasmine Birtles 5th Nov 2011 130 Comments

Reading Time: < 1 minute

I’ve just had a card posted through the door apparently from a company called Shower Saint (www.showersaint.com – they say).

They also say they used be called EcoSplash.

This card says that I have requested an ‘Ecosplash’ (from the diagram, apparently some device you attach to your shower – not sure what it does). I never requested one.

I have never heard of Ecosplash. I have never heard of Shower Saint either.

The card tells me that if I want to cancel it I ring 0800 644 5100 (dead number when I called) or email [email protected] (didn’t bother emailing as it looks dodgy to me).

The website is ‘under construction’ but says this device is free. Maybe it is but a) I have never asked for it, b) I have never heard of them c)the phone number doesn’t work d) could it be a scam to get people’s email addresses? I’m going to let my local Trading Standards people look at this.

There’s something very wrong somewhere. Maybe it’s a scam or it’s the most incompetent business I’ve seen in a while!

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David
David
12 years ago

Phone numbers don’t work, nor does the email address.

The showersaint.com domain does not even have a public MX (Mail eXchange)record, which is imperative for emails to function to the domain, so, despite Darren’s posturing, his claims it works are either ignorant twaddle or outright lies…ironically, the domain is owned by “identity-protect.org”.

Returning the card simply confirms your address, so throw it away…do the same with the completely useless product, but feel free to send them a housebrick, postage unpaid.

Marcus Wood
Marcus Wood
12 years ago

What a nation of paranoids we have become! Like everyone else I received one of these addressed to my 16 year old daughter and though “Uh-oh, what has she been up to?” but it seems to be exactly what it says, a Government backed bit of green nonsense just like the daft idea of sending everyone a handful of energy saving bulbs.

Lee
Lee
12 years ago
Reply to  Marcus Wood

which would have probably been fine, had it been clear this was sent from a goverment backed green scheme rather than some individual company telling us we had actually requested the thing! I have too reported it to consumer direct but feel they wont take any action, despite them admitting lots of people had contacted them to complain. Seems that this company can get away with lying to us, saying we have reuested a device then actually sending us one, when we havent requested it. The comoany should be fined, regardless of its ‘green intent’

debra
debra
12 years ago
Reply to  Lee

they had sent me a shower saint and i dident know what it was so i sent an e-mail back saying leave me alone because i always get holiday leaflets and brosures addresed to me but does sending an e-mail do anything e.g. are they going to send me something again or now they no where i live whats going to happen ????? thank you

Dave
Dave
12 years ago

Well Darren it looks as though the address Unit 9, Rhodes Business Park, Middleton, Manchester, M24 4PN was only taken off the market about a month ago. Have you moved properties I wonder. Maybe a few of us could call around and say hello to you?

Lee
Lee
12 years ago
Reply to  Dave

yes maybe every single peson sent one should return it in person back to them.

Lee
Lee
12 years ago

This thing is sick, there should be some kind of legislation to protect vulnerable people from these unsolicited products. One of these postcards arrived in my name at my mums, (i lived there for a time, as I was caring for her) she has schizophrenia and is very vulnerable. this whole thing has caused her a lot of worry. I just told her to ignore the card and I didnt want to ring as I thought straight away, this could be dodgy. Then today, like a bad penny, and just like others have said, this package was posted. I have… Read more »

Liam
Liam
12 years ago

Hi all I applied to get my address details removed from the ‘mailshot lists’ some time ago and on the whole received very little in unsolicited mail since …… until a few weeks back when I got the postcard. Today I received the package, which I have not opened, and it will be returned to sender later today. I decided to do a little investigative work myself, so for all those of you who wish to contact the company the following URL may be of use. energy-alliance./meet-the-team/ There might be a name there that some of you will recognise and… Read more »

Annie
Annie
12 years ago

I just received a card today myself and of course, same as many others, was addressed to the previous owner, who has been away for more than 2 years. I emailed them and let’s hope my address is removed FOR GOOD. I hope some official does something about this! even if it’s legit, it can still be distressing meaning it should be in violation of whatever marketing regulations exist.

bob
bob
12 years ago

I never phoned or emailed anyone, yet recieved the Showersaint today! i cant see any harm in using a free energy saving product, in no way could they get your personal household details by sending this!!

Brian Morris
Brian Morris
13 years ago

I received a card some time ago and after reading a forum decided it was a scam. But guess what, a shower saint thingy arrived in the post today and that’s exactly where it’s going back to. I have obliterated my address details and am sending it straight back to them.

Ian
Ian
13 years ago
Reply to  Brian Morris

Yea just received card addressed to my daughter – gotta be a scam!!

sheila cannings
sheila cannings
13 years ago

I also received this unrequested card and having tried both telephone and E to no avail feel threatened by it. If this is how I feel what about others who may be more nervous or unknowing of such scams? THEY SHOULD BE INVESTIGATED AND STOPPED!

Raedwald
Raedwald
13 years ago

Well now, let’s see…. Principle 6 (rights of the individual) of the Data Protection Act states: “Personal data shall be processed in accordance with the rights of data subjects under this Act.” The rights referred to include: a right to object to processing that is likely to cause or is causing damage or distress; a right to prevent processing for direct marketing; So, from reading this forum (having myself received a card yesterday), I’d say Principle 6 has not been complied with in any way, shape or form (and there’s a few dubious elements around some of the other principles… Read more »

Jasmine Birtles

Your money-making expert. Financial journalist, TV and radio personality.

Jasmine Birtles

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